Once you have reached the minimum payout amount, you can request a withdrawal request. You can choose between a withdrawal to a bank account or to a Paypal account.
When you request a withdrawal to a bank account please make sure you submit ALL required information as mentioned here. We will only execute bank transfers if all information is complete.
If you had more then the minimum payout amount in your account, then Paypal has rejected the transaction to your Paypal account.
There are several reasons why this has happened. Unfortunately most of the time we don't receive any specific reason for the rejection.
Based on experience, these are the most common reasons:
- Incorrect Paypal username in the withdrawal request (your Paypal username is the email you use the login to Paypal).
- Your Paypal account has been setup to only accept payments through your Paypal profile/website.
- Your Paypal account has not been setup as a business account.
- Your Paypal account has ben suspended.
We recommend to go through this list and check what could be the issue. If you can't find issue, it is best to contact Paypal to see what went wrong.