When can I apply for a refund? Frederick December 21, 2016 16:38 Updated Follow You can apply for refund, when the item you have bought is not working as advertised by a defect of the item itself. If this is the case, please follow our refund procedure. Related articles How do I apply for a refund? How can I contact Codester support? What is included in support for my purchase? How much do I receive when I refer a customer? Do you charge VAT?